In the latest version of the Chrome OS (version 86), there has been a change made which is causing the operating system to behave differently when interfacing with external cameras. If an end user is using version 86 of the Chrome OS, they will experience control issues if they are using a MagniLink external camera.
LVI has reported this issue to Google. We have received feedback that developers are currently working on a solution, and hopefully we will see an update soon.
Meanwhile, we recommend our Chrome OS users not update to version 86; instead, keep using the prior version.
If you already have updated to Chrome version 86 and your MagniLink camera is not working properly, please note that it is possible for you to roll back your Chrome OS to the prior version.