Welcome to LVI Low Vision International´s support. All our products are produced with high quality in focus, but owning any technology product can bring up a wide range of questions. Therefore you can here find helpful information as user guides, product brochures, FAQ etc. You can also download software. 


If you need help with service and support you are welcome to contact the relevant service unit below.

Service & Software Support USA

Lew Erlich

Phone:  (888) 460-8434
E-mail: service@lviamerica.com



Video Electronics c/o LVI America Inc.

157 Main St.

Unit B

North Reading, MA 01864


Service & Software Support Canada

Rick Chant

Phone:  (778) 847-6840 or (833) 508-6840 (toll free for Canada only)
E-mail: service.canada@lviamerica.com



Chaos Technical Services

3622 Maginnis Ave.

North Vancouver


V7K 2L6


Read more about routines for service and support


Click the link below to download TeamViewer. TeamViewer is a software that allows our support technicians to access your computer. This will make it easier to solve your problem! 


Download Teamviewer